The hospital provides Leicestershire's only accident and emergency service, with separate entrances and waiting areas for adults and children.
The hospital has a 20-minute drop-off zone outside the main entrance, as well as a multi-storey car park and short stay car park available for visitors. However, some visitors have mentioned that parking fees are high and that parking can be limited at times.
If it's not a real emergency, visitors can seek healthcare advice from GP practices in the city, Healthcare Hubs, Urgent Care Centres, primary care hubs, or walk-in centres across LLR. They can also call NHS 111 for free healthcare advice and to arrange appointments or home visits if needed.
Patients can provide feedback on their experience at the hospital by taking a few minutes to share their thoughts. The hospital values patient feedback to improve their services and provide the best care possible.
Patients have shared positive feedback about the hospital, mentioning the amazing service and staff, quick turnaround times for services like X-rays, and the pleasant experience overall. Despite some challenges with parking, patients have appreciated the care and efficiency of the staff.
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