Customers had a really good, chilled, and enjoyable sofa buying experience. The sales staff was friendly, knowledgeable, and there was no pressure to make a purchase. They were able to browse at their leisure and compare products with other sofa outlets.
The sales staff was described as excellent, friendly, and helpful. They greeted customers, provided information, and allowed them to browse without feeling pressured. Customers appreciated the soft selling approach and the informative interactions with the staff.
Customers mentioned that the store had a fantastic fragrance and visually appealing displays. They were able to browse without hindrance and at their leisure. The staff took pride in the aesthetics of the store, which helped create a pleasant shopping experience.
Customers mentioned that the online site was good and provided them with information. However, they found it great to visit the store in person to try out the sofas. They appreciated the opportunity to see and feel the products before making a purchase.
Customers found the staff to be very friendly, helpful, and not hovering around them while they were browsing. Once they had decided on a purchase, the sales staff made the rest of the experience quick, concise, and easy. Customers appreciated the attention to detail and the overall positive customer service experience.