Visitors can journey 140m underground and discover 180 years of mining history. They can find out about the people and communities at the heart of the industry and uncover how the miners lived at work and play. Additionally, visitors can explore acres of woodland, spot plants and wildlife, and learn about how excess water from the mine is cleaned and pumped back into a local river. There is also an Adventure Playground for visitors to enjoy.
Visitors can plan their day out from the comfort of their home by hearing from people who worked in the pits and lived in mining communities, glimpsing at key objects from the collections, and trying out mining related activities. It is recommended to make a small donation to help keep the stories alive.
One visitor mentioned that all the staff are exceptional, funny, helpful, and knowledgeable. Another visitor praised the friendly and engaging staff, as well as the excellent exhibits. A different visitor mentioned that they had never been treated so well or enjoyed an educational event so much. Overall, visitors had a great time exploring the museum and learning about coal mining history.
Visitors had a variety of experiences during their visit, such as going on guided tours of the mine by former miners, exploring the museums, and enjoying the nature trail and waterfalls walk. Visitors also had the opportunity to go down the mine shaft and learn about the hardships endured by miners throughout the decades. Overall, visitors found the experience to be eye-opening and informative.
According to visitor reviews, some highlights of the museum include the guided tours of the mine by former miners, the informative exhibits, and the interactive items for kids. Visitors also enjoyed the underground tour, the nature trail, and the small waterfalls walk. Additionally, visitors appreciated the opportunity to hear from ex-miners and learn about the history of coal mining.