The receptionist here was so friendly and really went above and beyond to help us out.
The staff were genuinely lovely, welcoming, and professional. They made our stay very enjoyable.
The hotel is smack in the middle of all Cardiff has to offer, making it convenient for exploring the city.
The prices were great, especially considering the quality of service and comfort provided. It was a good value for the money.
We had a fantastic experience at the hotel. The room was comfortable, the staff were friendly, and the breakfast was lovely. We will definitely be returning in the future.
The receptionist here was so friendly and really went above and beyond to help us out
Hotel its self is lovely, staff helpful and friendly. room very nice. But the noise from outside kept us awake most of the night and window was not open. the shower door didn't have a rubber on the end of the glass that makes it stay on the bath when you push it in place so bathroom floor got soaked. No floor mat 1 hand towel 2 small bath towels had to use the hand towel to be safe getting out of shower. Bed and pillows so uncomfortable there was a mattress topper on top of the mattress that was smaller than the bed for price you would expect better quality pillows not flat ones and a bed with no topperNoteworthy details: Handy if your going to see a show in motorpoint area
Right opposite Arena , genuinely lovely staff ,great prices . If there's a show in town we are going back there . No faults at all .Nearby activities: Smack in the middle of all Cardiff has to offer .
I'm really not sure why all the negative reviews for this hotel. Staff very welcoming, friendly, and professional. Hotel clean and very comfortable. Breakfast, lovely. We paid triple the price in Bath and hotel not a quarter as nice. We will definitely return. We feel very relaxed. Thank you xx we stayed in room 208 and found it perfect for us.
Have a good stay.Room to refresh perhaps....Good breakfast.At the bar the beer is more expensive than in town....Very good location.