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Reviews Iceland Foods - Cardiff Ely

Address: Cardiff, CF5 4UG, United Kingdom

Business type: Grocery store

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The overall experience with the delivery service was great. Despite a few missing items, a quick phone call to the store resolved the issue professionally and the missing items were delivered within a couple of hours. The service was efficient and satisfactory.

Shopping at this supermarket has many positive aspects. Customers have mentioned the great delivery service, the wide variety of products available, and the ease of doing a weekly shop there. The staff are always pleasant and helpful, providing excellent customer service.

Customers appreciate special discounts like the Tuesday OAP 10% off offer. This provides great value for customers and is a reason why some choose to shop at this supermarket. Additionally, some customers have mentioned student discounts and other occasional promotions that add to the overall positive experience.

Customers have expressed high praise for the staff at this supermarket. They are described as always pleasant, helpful, and providing the best customer service attitude. Customers feel like they are treated like family or VIPs when shopping at this supermarket, which enhances their overall shopping experience.

Customers have shared specific examples of positive interactions, such as missing items being quickly resolved with a phone call, deliveries being made within a couple of hours, and being treated like long lost family friends or VIPs by the staff. These interactions contribute to the overall positive reputation of this supermarket.


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