The hotel is located in the city center, right opposite Cardiff Castle and minutes from St David's shopping mall.
Facilities at the hotel include a swimming pool and changing rooms.
Some guests mentioned that the swimming pool changing rooms were old, and there were issues with the elevators.
The staff at the hotel were prompt in addressing concerns raised by guests, such as room temperature, and provided an extra heater when needed.
Some nearby attractions to the hotel include Cardiff Castle and St David's shopping mall.