The hotel is perfectly located right in the middle of the city center, just about 5 minutes away from Cardiff Central station and another 5 minutes walk from Cardiff Castle. The Cardiff Market is right next door and there are dozens of nice cafés and pubs around for breakfast, lunch, or dinner.
The rooms are described as rather small and old-fashioned, but incredibly clean and comfortable. The walls are thin, so it is recommended to ask for a room facing towards the backside for a quieter night's sleep.
The staff at the hotel are very professional, kind, and overwhelmingly helpful. They are described as being warm and welcoming, making guests feel at ease and at home. The reception staff are particularly highlighted for their exceptional service.
The hotel is located near many museums and historic sites, making it ideal for exploring the city. The location is right in the middle of blocks of entertainment and food, providing guests with plenty of options for things to do and places to eat.
For a budget hotel, the value is described as outstanding. Despite the dated interior, the rooms are clean and comfortable, and the service is fantastic. The location is perfect for exploring the city center and the staff go above and beyond to ensure guests have a pleasant stay.
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