Customers can expect a welcoming atmosphere with friendly and helpful staff, a wide selection of products including toys, treats, and food, as well as upcoming workshops and in-store services.
The customer service experience was described as excellent, with staff being knowledgeable, helpful, and friendly. Customers appreciated the quick service and the effort made by the staff to assist them in finding the products they needed.
Customers mentioned that the store offers a vast selection of items for pets, including small pets and fish. They also appreciated the competitive pricing, convenient parking, and the option for click and collect or home delivery.
One customer shared a positive experience where the staff went above and beyond to help them find a specific product, even calling another store to check availability. The customer was impressed by the level of service and the effort made by the staff.
Overall, customers had a positive experience shopping at this pet store in Bristol. They praised the friendly and knowledgeable staff, the wide selection of products, and the convenient location with ample parking. Customers also appreciated the competitive pricing and the helpful customer service provided by the staff.