The hotel is described as luxurious, with great views and a quiet atmosphere. The rooms are extremely clean and the beds are very comfortable. The location is also praised, being opposite Bournemouth Lower Gardens and a short walk from the beach and promenade.
A family had a great experience at the hotel, with a lovely upgrade to a suite with interconnecting rooms. They have stayed at the hotel many times and enjoyed the overall experience.
Guests enjoyed the restaurant downstairs, particularly praising the steak and BBQ chili sauce. However, they mentioned that the cocktails in the sky bar were pricey. Overall, the breakfast was excellent.
Guests recommended the zip line on the beach as a fun activity. The hotel is conveniently located near the beach, pier, bars, restaurants, and shopping areas. The walkability to key attractions was also highlighted.
The rooms were clean and well-equipped with amenities. The housekeeping and breakfast staff were described as extremely polite and helpful. The hotel's location was praised for being close to town center, beach, and gardens.