The hotel offers free parking, a restaurant serving English and French cuisine, spacious rooms with private bathrooms, tea and coffee making facilities, satellite TV, a desk, telephone, and hairdryer. Additionally, there is an indoor swimming pool and a ping pong table available for guests.
The restaurant serves a varied menu of English and French cuisine. Breakfast is also served each morning, and there is a large wine list available.
The rooms are spacious and equipped with private bathrooms, tea and coffee making facilities, satellite TV, a desk, telephone, and hairdryer. While some guests mentioned that the rooms are a little dated, they are clean and tidy.
The hotel is located on a tree-lined street in Bournemouth's East Cliff neighborhood, a 20-minute drive from Bournemouth Airport. It is in close proximity to the center of Bournemouth, sandy beaches, Bournemouth Pier, and the surf reef, all within a 15-minute walk through Boscombe Gardens.
Guests have praised the staff for being very friendly, helpful, and willing to go above and beyond to assist guests with anything they need. The hotel is described as clean and comfortable, with a relaxed atmosphere and excellent service.