Genius Support is available to help with setting up devices, recovering Apple IDs, replacing screens, and more. Additionally, sign language interpretation can be arranged for in-store sessions and events at no cost.
Customers can book a one-to-one session with a Specialist at the store to help them find the right products for their needs.
Customers can trade in eligible devices for instant credit, shop from a wide range of curated accessories, and receive temporary access to all the iCloud storage they need when moving to a new iPhone.
Customers can join free sessions at the store to learn more about the products they love. They can also find an Apple Store or other retailer near them or call a specific phone number for assistance.
A customer had a great experience at the store, receiving brilliant help from a staff member who explained tech issues in a way they could understand. The customer was impressed with the service and thanked the staff for their assistance.
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